How to access a terminated/shared users mailbox

Accessing a Shared Mailbox

Accessing a terminated account mailbox must be done using Outlook 365 on the Web Portal.

Once you have been delegated access to the shared mailbox, follow the steps below to add the mailbox to your folders. 

1. Log into the Office 365 web portal and select Outlook - http://office.com

1. Right click on Folders and then select Add shared folder

1. The shared folder should now be accessible.